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OpenID Connect with ITSM-NG

About OpenID Connect

OpenID Connect adds an authentication layer on top of the OAuth 2.0 authorization framework. It allows clients to verify the identity of an end user based on the authentication performed by an authorization server.


ITSM-NG will use PHP OpenID Connect Basic Client by jumbojett, a simple library that allows an application to authenticate a user through the basic OpenID Connect flow.

How to setup ITSM-NG with OpenID Connect

On ITSM-NG, navigate to the Setup section, then select Authentication. On the displayed page, choose OpenID connect authentication.

The following instructions will guide you through the configuration process :


On this first pane (see above image), Activate openID connect needs to be set to Yes.

Note : forced connection will redirect you directly when reaching the login page. To bypass the redirection, use the following link : http://xx.xx.xx.xx/itsm-ng/index.php?noAUTO=1

The Provider, Client ID and Client Secret fields are required and must be completed with corresponding information from your authorization provider in order to use OpenID Connect.

Don't forget to Save the configuration.


The mapping configuration allows you to link OIDC user information in ITSM-NG user.

To access the mapping configuration pane, click on Mapping.

To force the update of OIDC users information in ITSM-NG, use the following command :

php bin/console itsmng:oidc:update

After activating OpenID connect, a new button will appear on the login page.

If you click on SSO Login, you will be redirected to your provider and you will be able to login. Once done, access to ITSM-NG is granted.

To try OpenID Connect, follow this link.

jumbojett/OpenID-Connect-PHP (Github)